Privacy Policy
Last updated: 10.09.2026
At InnerBalance, we respect your privacy and want to be transparent about how we handle your personal data. This Privacy Policy explains what information we process, why we process it, and what rights you have.
1. Who is responsible for your data?
The responsible organization for data processing is:
InnerBalance Community Association
Zwickauer Str. 300
09116 Chemnitz
Germany
Email: our@innerbalance.community
2. What information do we process?
Information required to join
When you join our community through Mighty Networks, you need to provide a username.
Information you may choose to provide
Depending on how you use InnerBalance, you may voluntarily provide:
* your name
* email address
* profile photo
* profile information
* location or other information you choose to add to your profile
You do not have to provide optional information unless it is needed for a particular service or activity.
Information you share in the community
InnerBalance is a peer-to-peer community. You may choose to share information and content with other members, including posts, comments, reflections, stories, photos, or other contributions.
The visibility of this information depends on the relevant community and space settings. Please only share information you are comfortable sharing with the people who can access it.
Photos and screenshots from events
During InnerBalance events, we may take screenshots or photos that include participants after asking for consent. We only publish these on our website or other public channels when the people shown have given their consent. You can withdraw your consent at any time by contacting us at
our@innerbalance.community
If you withdraw your consent, we will stop using the image for future publications where reasonably possible.
Events and participation
We may process information needed to organize and manage your participation in InnerBalance events and activities.
Payments and donations
When you make a payment or donation, payment processing is handled by third-party providers such as Stripe and PayPal.
InnerBalance does not store your full credit or debit card details. We may receive limited payment-related information, such as confirmation of a payment or donation.
3. Why do we use your information?
We process personal data where necessary to:
* provide access to the InnerBalance community and its features
* manage member accounts and community participation
* enable communication between members
* organize events and activities
* process memberships, payments and donations
* respond to questions and requests
* send newsletters or other communications where you have chosen to receive them
* maintain the security and functionality of our services
* improve InnerBalance and the community experience
* comply with legal obligations
4. What are the legal bases?
Depending on the situation, we process personal data based on:
* the performance of a contract when necessary to provide the services you have requested
* your consent where we ask for it, for example for certain communications or non-essential cookies
* our legitimate interests, where permitted by law, such as maintaining a safe and functioning community
* legal obligations, where we are required to process or retain certain information
Where processing is based on your consent, you can withdraw your consent at any time.
5. Who do we share your information with?
We use selected third-party services to operate InnerBalance. Depending on how you use our services, these may include:
* Mighty Networks – our community platform.
* Zoom – for online live gatherings
* Stripe and PayPal – for payment and donation processing
* Kit – for newsletters and email communication
* Meta / Instagram – for our social media presence
These providers may process personal data on our behalf or, depending on the service, act as independent controllers. Their own privacy policies may also apply.
AI-supported features: Mighty Networks includes certain AI-supported features as part of its platform, such as helping members improve text and identifying similarities between member profiles. When these features are used, relevant information may be processed through AI service providers used by Mighty Networks, including OpenAI and/or Anthropic. According to Mighty Networks, information processed through these AI features is not used by those providers to train or improve their AI models.
We do not sell your personal data.
6. Community content and other members
InnerBalance is built around connection and peer-to-peer participation. Information you choose to share in community spaces may therefore be visible to other members.
For example, other members may be able to see your username, profile information, posts, comments, reflections, stories or photos, depending on what you choose to share and the relevant community settings.
Please consider carefully what personal information you want to share with the community.
7. International data transfers
Some of the service providers we use may process personal data in countries outside the European Economic Area (EEA), including the United States.
Where personal data is transferred outside the EEA, we rely on an applicable legal transfer mechanism, such as an adequacy decision, the EU-U.S. Data Privacy Framework where applicable, or Standard Contractual Clauses and other appropriate safeguards.
8. Cookies
We currently use only cookies that are necessary for the operation of our website and services.
If we introduce additional cookies, such as analytics or other non-essential cookies, we will ask for your consent where required and provide information about their use.
9. How long do we keep your data?
We keep personal data only for as long as it is necessary for the purposes described in this Privacy Policy or as required by law.
When information is no longer needed, we will delete or anonymize it where possible, unless legal obligations require us to retain it for longer.
10. How do we protect your data?
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.
However, no online service can guarantee complete security.
11. Your rights
Under applicable data protection law, you may have the right to:
* Request access to your personal data
* Request correction of inaccurate data
* Request deletion of your data
* Request restriction of processing
* Object to certain processing
* Receive your data in a portable format where applicable
* Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with a data protection supervisory authority.
To exercise your rights or ask questions about your personal data, contact us at:
our@innerbalance.community
We may need to verify your identity before responding to certain requests.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when our services or the way we process personal data changes. The current version will be made available through our website or community platform.